Outcomes Related to Training for Complex Information Dissemination to a Lay Audience


  • Amanda Kole Pace University
  • Scott Youmans Pace University
  • Linda Carozza Pace University




counseling, Information, Debriefing


Speech Language Pathologist (SLPs) are tasked with diagnosing and providing recommendations for their clients/patients. They are also required to convey diagnoses and recommendations to their clients and often family members/caregivers. However, this information can be complex and filled with medical jargon. Therefore, the information conveyed can be difficult for a lay person to understand. The study includes four students that were videoed conveying complex information based on case studies as though to lay persons. The students were given a brief training on how to convey information most effectively. The students were again videoed presenting a new case study. A comparison was made between pre- and post- training information by listeners with no experience with the subject matter.  Results indicated a significant improvement in listener ratings related to the information provided.  Direct training may be superior to indirect on-the-job training for education/counseling and other skills.


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Author Biographies

Amanda Kole, Pace University

Amanda Kole is a graduate student at Pace University perusing her master's degree in Communication Sciences and Disorders. 

Scott Youmans, Pace University

Scott R. Youmans is an Associate Professor and Chair at Pace University.  Dr. Youmans teaches in the areas of adult, neurogenic swallowing and communication disorders.  He has multiple publications and presentations, primarily in the area of swallowing and motor speech disorders.

Linda Carozza, Pace University

Linda S. Carozza is an Associate Professor at Pace University.  Dr. Carozza teaches in the areas of adult neurogenic communication disorders.  She has multiple articles, presentations, and 3 book publications, in clinical education, quality of life interventions and leadership.

References or Bibliography

Buckman R. (1984). Breaking bad news: why is it still so difficult?. British medical journal (Clinical research ed.), 288(6430), 1597–1599.


Committee on Family Caregiving for Older Adults; Board on Health Care Services; Health and Medicine Division; National Academies of Sciences, Engineering, and Medicine; Schulz R, Eden J, editors. Families Caring for an Aging America. Washington (DC): National Academies Press (US); 2016 Nov 8. 3, Family Caregiving Roles and Impacts. https://www.ncbi.nlm.nih.gov/books/NBK396398/

Monden, K. R., Gentry, L., Cox, T. R. (2016). Delivering bad news to patients. Proceedings (Baylor University. Medical Center), 29(1), 101–102.




How to Cite

Kole, A., Youmans, S., & Carozza, L. (2023). Outcomes Related to Training for Complex Information Dissemination to a Lay Audience. Journal of Student Research, 12(3). https://doi.org/10.47611/jsr.v12i3.1949



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