The Impact of AI and Automation on HR Practices: Opportunities and Challenges

Abstract

Among the most fundamental factors contributing to the development of artificial intelligence (AI) and automation in human resources (HR) practices as a major area for research is the technological growth that we are experiencing in our period also, the possibilities of its impact on the workforce. The purpose of this study is to investigate the advantages and disadvantages of AI and automation in HR practices. The study utilized a multi-method approach, including a literature analysis and a survey of HR experts from diverse businesses. The literature review investigates the current state of research into the impact of AI and automation on HR practices, while the survey examines HR professionals' adoption and views of AI and automation, their perceived benefits, and the problems they encounter.

The findings demonstrate that HR professionals are currently investigating the advantages and potential challenges of AI and automation in HR practices. Many potentials are identified in the research, including higher efficiency, reduced bias, improved decision-making, and improved potential matching. However, the report identifies a variety of issues, including the need for data privacy and security, eligible job replacements, and bias retention. The study also emphasizes the need of HR professionals cooperating with other stakeholders, such as IT and data privacy teams, to ensure the smooth use of AI and automation in HR practices. The study gives important insights on AI and automation adoption and perceptions in HR practices, highlighting the significance of digital literacy, teamwork, and ethical considerations.