Emotionally Intelligent AI in Managerial Roles: Benefits, Challenges, and Impact on Team Dynamics

Authors

  • Ryan Chuang Taipei European School

DOI:

https://doi.org/10.47611/jsrhs.v14i1.9011

Keywords:

Artificial intelligence, emotional inteligence, AI usage in workplaces, AI impact on team dynamic, AI's implementation in workforce

Abstract

This study explores the integration of emotionally intelligent AI in managerial roles, analyzing its potential to enhance team dynamics, communication, and decision-making. While benefits like improved efficiency and emotional training are highlighted, challenges such as ethical concerns, privacy, and underdeveloped emotional comprehension are critically examined. Strategies for addressing these barriers are proposed, emphasizing hybrid AI-human models and ethical guidelines for implementation.

 

Downloads

Download data is not yet available.

References or Bibliography

Jain, V., & Malagi, V. (n.d.). Exploring the Nexus of Artificial Intelligence, Emotional Intelligence, and Leadership in the Business Landscape: Implications for AI Integration and Organizational Success. https://www.afjbs.com/uploads/paper/699489a11c369021d40a9278d9ee2e80.pdf

Artificial intelligence and human workers interaction at team level: a conceptual assessment of the challenges and potential HRM strategies | Emerald Insight. (2021). International Journal of Manpower, 43(1), 75–88. https://doi.org/10.1108//IJM

Nadeem, R. (2023, April 20). AI in Hiring and Evaluating Workers: What Americans Think. Pew Research Center; Pew Research Center. https://www.pewresearch.org/internet/2023/04/20/ai-in-hiring-and-evaluating-workers-what-americans-think/

Youper: Artificial Intelligence For Mental Health Care. (2023). Youper.ai. https://www.youper.ai/

What is Cognitive Behavioral Therapy. (2017, July 31). What is Cognitive Behavioral Therapy? Https://Www.apa.org. https://www.apa.org/ptsd-guideline/patients-and-families/cognitive-behavioral

Calm Health - Digital Mental Health App & Programs. (2024). Calmhealth.com. https://www.calmhealth.com/#:~:text=Our%20mental%20health%20programs%20are,therapy%2C%20and%20dialectical%20behavioral%20therapy

Pulse | Solutions | Linewize. (2023). Linewize.com. https://www.linewize.com/solutions/pulse

School Wellbeing Surveys Online | AWE | Assessing Wellbeing in Education. (2024). Awesomeschools.com. https://www.awesomeschools.com/

Can AI Teach Us How to Become More Emotionally Intelligent? (2022, January 25). Harvard Business Review. https://hbr.org/2022/01/can-ai-teach-us-how-to-become-more-emotionally-intelligent

Linewize. (2024). Linewize.com. https://www.linewize.com/

https://www.facebook.com/verywell. (2015). What Is Acceptance and Commitment Therapy (ACT)? Verywell Mind. https://www.verywellmind.com/acceptance-commitment-therapy-gad-1393175

NHS Choices. (2024). Overview - Cognitive behavioural therapy (CBT). https://www.nhs.uk/mental-health/talking-therapies-medicine-treatments/talking-therapies-and-counselling/cognitive-behavioural-therapy-cbt/overview/#:~:text=Cognitive%20behavioural%20therapy%20(CBT)%20is,mental%20and%20physical%20health%20problems.

Clinic, C. (2022, April 27). Dialectical behavior therapy (DBT) is a type of talk therapy for people who experience emotions very intensely, including those with borderline personality disorder. Cleveland Clinic. https://my.clevelandclinic.org/health/treatments/22838-dialectical-behavior-therapy-dbt

Wallbridge, A. (2023, February 27). The Importance Of Self-Awareness In Emotional Intelligence. TSW Training. https://www.tsw.co.uk/blog/leadership-and-management/self-awareness-in-emotional-intelligence/

Published

02-28-2025

How to Cite

Chuang, R. (2025). Emotionally Intelligent AI in Managerial Roles: Benefits, Challenges, and Impact on Team Dynamics. Journal of Student Research, 14(1). https://doi.org/10.47611/jsrhs.v14i1.9011

Issue

Section

HS Research Projects