Emotionally Intelligent AI in Managerial Roles: Benefits, Challenges, and Impact on Team Dynamics
DOI:
https://doi.org/10.47611/jsrhs.v14i1.9011Keywords:
Artificial intelligence, emotional inteligence, AI usage in workplaces, AI impact on team dynamic, AI's implementation in workforceAbstract
This study explores the integration of emotionally intelligent AI in managerial roles, analyzing its potential to enhance team dynamics, communication, and decision-making. While benefits like improved efficiency and emotional training are highlighted, challenges such as ethical concerns, privacy, and underdeveloped emotional comprehension are critically examined. Strategies for addressing these barriers are proposed, emphasizing hybrid AI-human models and ethical guidelines for implementation.
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