Pricing Strategies in Subscription-Based Media: Analyzing Revenue Optimization and Customer Satisfaction

Authors

  • Kushagra Sadwal West Windsor-Plainsboro High School South
  • Tom Cha

DOI:

https://doi.org/10.47611/jsrhs.v13i4.7986

Keywords:

Subscribers, Media, Subscription, customer satisfaction, Pricing, Churn Rate, arpu, freemium model, tiered pricing model

Abstract

Subscription-based media companies, including streaming services and digital content platforms, have revolutionized the media industry by adopting business models that focus on profitability and continuous revenue streams. This research paper examines the strategies these companies employ to price their subscription models to maximize revenue and enhance customer satisfaction.  This paper delves into the complexities and considerations that influence these decisions by analyzing pricing strategies such as tiered pricing and freemium models. Additionally, the study explores quantitative data from industry reports and company financials are used to provide a comprehensive analysis, with a focus on churn rate, engagement, price elasticity, and average revenue per user (ARPU).

Downloads

Download data is not yet available.

References or Bibliography

Statista. (2023). Video-on-Demand - Worldwide | Statista Market Forecast. Statista. https://www.statista.com/outlook/dmo/digital-media/video-on-demand/worldwide

Spotify. (2024, February 6). Spotify — Financials. Spotify.com. https://investors.spotify.com/financials/default.aspx

GmbH, finanzen net. (n.d.). Euro to US-Dollar Conversion | EUR to USD Exchange Rate Calculator | Markets Insider. Markets.businessinsider.com. Retrieved August 22, 2024, from https://markets.businessinsider.com/currency-converter/euro_united-states-dollar

Munkachy, A. (2019, June 21). The Complete History of Netflix Price Hikes - From 2007 to 2019. Flixed. https://flixed.io/netflix-price-hikes

Understanding your Spotify Engagement. (2023, February 28). Base for Music - Blog; Base for Music. https://blog.baseformusic.com/articles/understanding-your-spotify-engagement

Warren, T. (2021, April 26). Spotify is raising prices for lots of its plans. The Verge. https://www.theverge.com/2021/4/26/22403813/spotify-price-increase-subscriptions-2021

Farris, B. (2021, February 20). Tiered Pricing – Pros and Cons and How to Implement It. Anchor Advisors. https://anchoradvisors.com/tiered-pricing-pros-and-cons-and-how-to-implement-it/

Segal, T. (2024, June 11). Freemium: Definition, Examples, and Pros & Cons for Business (D. Kindess & Y. Perez, Eds.). Investopedia. https://www.investopedia.com/terms/f/freemium.asp#:~:text=Companies%20can%20easily%20acquire%20potential%20users%20and%20collect

Pereira, D. (2023, June 22). Netflix Business Model. Business Model Analyst. https://businessmodelanalyst.com/netflix-business-model/

Netflix. (2024, January 23). Netflix - Financials - Financial Statements. Ir.netflix.net. https://ir.netflix.net/financials/financial-statements/default.aspx

Netflix. (2024b, January 23). Netflix - Financials - Quarterly Earnings. Ir.netflix.net. https://ir.netflix.net/financials/quarterly-earnings/default.aspx

Published

11-30-2024

How to Cite

Sadwal, K., & Cha, T. (2024). Pricing Strategies in Subscription-Based Media: Analyzing Revenue Optimization and Customer Satisfaction. Journal of Student Research, 13(4). https://doi.org/10.47611/jsrhs.v13i4.7986

Issue

Section

HS Research Articles