Student Perceptions and Utilization of Office Hours

Abstract

The objective of the research is to survey student attendance in office hours from different academic departments as well as identify the factors responsible for their high engagement and satisfaction levels. Many students choose not to participate in these programs or show strong preferences towards certain departments. This paper encompasses the exploration of these preferences, considering departmental differences in attendance and satisfaction among the school's student body, and also proposing strategies that could help us improve the effectiveness of academic support within the high school. This topic was inspired by observation of the fact that while office hours have been proven to hold strong benefits, students often overlook its capabilities. A survey was conducted to collect student perceptions about the various office hours and their personal preferences. Results from this showed significant engagement with math courses while english and technology classes were the least utilized. Further examination showed that programs composed of more personal interaction in the form of flexible in-person formats that are easily accessible and have individual time were the most effective. Further investigations should explore how these factors can be incorporated within office hours of departments, increasing their success.